Jill & Gill

Shipping

We use An Post track and trace delivery services, our standard service costs:

  • Ireland: €6.80

  • UK: €8

  • Rest of Europe: €8

  • US, Canada:  €15

  • Australia & New Zealand: €15

Should there be a delay or issue with your delivery, please contact hello@jillandgill.com for help in resolving the problem. 

Delivery times (may vary due to time of year)

  • Ireland: 2-3 Working days

  • UK: 3-5 Working days

  • Rest of Europe: 5-7 Working days

  • US, Canada:  5-10 Working days

  • Australia & New Zealand: 5-10 Working days  

Deliveries may need to be signed for, so please ensure there will be someone at the delivery address, 3 attempts will be made before order returns to depot. If you are shipping an item over €50, you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.

Returns & Exchanges

We have a hassle free 30 day return policy. If you wish to return a purchase please contact us within 7 days of purchase. hello@jillandgill.com To be eligible for a return, your item must be unused and in the same condition that you received it.

  1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

  2. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

  3. To return your product, you should mail your product to:

    Jill & Gill, Unit 5, Kylemore Park North, Ballyfermot, Dublin 10.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.